Disclaimer

Terms and conditions

Charmingtags is based in the Netherlands and we are registered with the Chamber of Commerce under the registration number 85314609. Btw number NL002366515B19. When you order from Charmingtags you indicate that you agree with the terms and conditions. Everything you need to know is mentioned below, if you have any questions can you reach me on my Instagram or charmingtags@hotmail.com.

 

© 2021-2024 Charmingtags, all rights reserved.
All my creations are protected and may not be imitated in any way.

 

Ordering

An agreement is valid when the order is digitally forwarded or by sending an email containing an order.  With every digital order for products, the customer expressly agrees to these General Terms and Conditions.

 

Articles

The photos, images and colors of products are (re)displayed as accurately as possible.  There may be color nuances compared to the actual product.

 

Payments

Payment is always made in advance via iDeal, bank transfer, Paypal;  the customer transfers the amount due, including shipping costs, to the bank account that is given to you

 

Processing time

Depending on how much orders we'll receive. It can take 3 to 8 weeks to process your order. It also depends on the weather, study, work and complexity of the tag, the resin and layers need to harden for at least 24-48 hours before you can go further with the next layer. 

 

Shipping time

The Netherlands 1-2 weeks.
Europe: 1-3 weeks.
Worldwide: 1-6 weeks.

 

If after 6 weeks you still did not have your package please contact me. If items are damaged when they arrive please contact me and show a photo/video. We'll either send out a replacement or refund.

 

Refund

When you receive your package and you're unsatisfied with your purchase you have 30 days to request a return. Sale items and personalised products can not be refunded. Shipping costs of the return will not be covered by us. You can contact us at Instagram or Charmingtags@hotmail.com about the return of the product. When confirmed you can send your package. The returned products have to be unused, undamaged and in original packaging or at least good packaging. Products that are used, damaged or sent back to us without requesting a return will not be accepted.

 

Warranty provision

There is no guarantee on the products by thedeerhounds, but only exchange guarantee if the product is defective upon delivery.  All this considering the fact that the products offered by charmingtags have no manufacturer's guarantees and do not require one.

 

Privacy policy 

Charmingtags treats your personal information as confidential information for our records and will never pass it on, rent it out or sell it to third parties. The customer is responsible for keeping his/her login details and password. Your password is stored encrypted and therefore we have no access to your password.

 

Personal data:

Charmingtags processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

- First and last name
- Address data
- E-mail address
- Phone number
- Bank account number

 

Special and/or sensitive personal data that we process

Our website and does not intend to collect data about website visitors younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent information about children being collected without parental permission. If you are convinced that we have collected personal information about a minor without that permission, please contact us, we will delete this information.

 

For what purpose and on the basis of what basis we process personal data:

Charmingtags processes your personal data for the following purposes:

- Handling your payment

- to be able to e-mail you if this is necessary to be able to perform our services

- to deliver goods and services to you

 

Cookies

Charmingtags only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone on the first visit to this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all the information that has been stored earlier via the settings of your browser.

 

Contact

Email: Charmingtags@hotmail.com 
Instagram: @charmingtags
Facebook: CharmingTags 

 

My address:

Cher van der Woude

Schalk Burgerstraat 384

2572 TJ The Hague 

The Netherlands